Kagedbird’s Blog

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Customer Service

81874979BP011_NORTHWESTCustomer service is very poor in this Country. Store clerks treat you disrespectfully, when you call to make a complaint about your internet service you are treated like if you are disturbing the agent and the banks make no effort to reduce the size of the long lines.

All companies in Antigua need to relaize that we the consumer are who pay their bills. We the consumer need to understand that we have choices with how we spend out money. We need to use our power to demand better. Don’t be afraid to complain by talking to the management and writing letters to the offending company.

Only when they realize how important we are to their survival will they change their approach to their customers.


January 20, 2009 - Posted by | Uncategorized


  1. I agree that customer service in Antigua is very poor and slowly declining. Local companies need to realize that we are all offering the same products and services and the key to their success will be customer service whether you are a little mom-pop shop or a big conglomerate.

    Comment by wysiwyg | January 23, 2009 | Reply

  2. Then there is the issue of discrimination by certain businesses, but that is a diiferent topic.

    Comment by kagedbird | January 23, 2009 | Reply

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