Kagedbird’s Blog

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About Human Resource Management and Human Resource Managers


Human Resource Management is a necessary function of every organization whether it has a formal structure or not. It is about utilizing the work force in the best possible way to achieve the goals of the organization. This is done through recruiting the right people, training them and rewarding them for making the organization successful.

In Antigua many Human Resource Managers have become Human Resource Disciplinarians. They think that their role is to create a repressive environment which does not spark creativity. There is no just culture and people are blamed when things go wrong and are not rewarded when success is achieved.

The Hotel Sector is especially guilty of this. The rules and regulations are more appropriate for a Secondary School than an Organization which should be motivating its staff to provide good service. It focuses on the what to  do and what not to do instead of  how each employee’s contribution is so important to the success of the Organization.

Hotel Sector Human Resource Managers have become so brain washed by these policies that when they enter other organizations they try to enforce this repressive culture on the staff. One former Hotel HR Manager  actually banned female staff at a Statutory Organization from wearing open toe shoes. This is a health and safety consideration at Hotels (especially in the dining room), but should not apply to an office environment where the ladies want to display their beauty through jewelry, makeup and clothing. Obviously his policy was rejected.

HR Managers should therefore familiarize themselves with whatever industry they are in and come up with creative ways of achieving the goals of the organization. This can be done through motivation and rewards. A just culture works not a repressive culture.



June 7, 2009 - Posted by | Uncategorized


  1. I totally agree and when I was teaching the business management class and we got to the Human Resources chapter alot of my students complained that their HR Manager didn’t understand their functions, it was if their jobs was to merely hire and fire.

    Comment by wysiwyg | June 9, 2009 | Reply

  2. HR Managers serve at the mercy of the CEO/COO. Therefore in Antigua they tend to implement the policies of the CEO/COO and not HR policies which can help the company to achieve its goals without alienating the staff.

    Comment by kagedbird | June 9, 2009 | Reply

  3. We are living in an ever changing world the rules that govern the HR industry also need to move with the time with being careful to not loose its professionalism.

    On basic rule that should never change is Motivate and reward, equalls higher productivity the bottom line is with the example of the Hotel industry is you staff makes or breaks you you can not run a hotel by your self therefore the more you invest in your staff ther more comfrotalbe they and the more you get out of them . ok lets take a car for example if you dont put gas and clean it often it will function for a while then STOP! apply Car – Employees, Gas – Rewarding employee, and Cleaning – Motivation of employees.

    Comment by shermain | June 10, 2009 | Reply

  4. I agree Shermain and I think that HR Managers need to understand the relationship between the human resource of an organization and business success.

    Comment by kagedbird | June 11, 2009 | Reply

  5. I agree with Shermain too but the reality is as Kagedbird said the HR Managers serve at the mercy of the CEO. Most of the HR Managers wish to do right,reward and empower the staff and are aware of the things that will motivate the staff in order to get maximum production. If the CEO’s aims are not in favor for the Human resources of the organisation then the HR Managers cannot do anything about it.HR Managers have mouths to feed and loans to pay too.

    Comment by raptus | August 3, 2009 | Reply

  6. Spot on Raptus8-Ideal vs Real

    Comment by kagedbird | August 3, 2009 | Reply

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